The easiest way to begin is by requesting a quote through our website or giving us a call. We’ll discuss your event date, location, and guest count to help determine which items—from tent sizes to chair quantities—will best fit your needs. Once you approve the quote and place a deposit, your items are officially reserved!

To ensure the best selection from our inventory, we recommend booking as soon as your event date and venue are secured. For weddings and large community events, many clients book 6 to 12 months in advance. However, we always do our best to accommodate last-minute requests based on availability of equipment and time.

Yes! We provide professional delivery and setup services throughout Independence and the surrounding Southeast Kansas areas. Our team ensures that tents and heavy equipment are safely installed so you can focus on your guests. Delivery fees are calculated based on the distance from our Independence warehouse and the size of the order.

To keep our services efficient and affordable for everyone, we do have a minimum order requirement for delivery. This amount varies depending on your distance from our warehouse in Independence. However, for smaller orders, we often offer a "customer will-call" option where you can pick up and return smaller items like chairs or tables yourself.

We know that accidents happen at busy events. We charge a standard replacement fee for any items that are returned broken, damaged, or are missing from the final count. We also offer an optional Damage Waiver on most rentals, which covers minor wear and tear so you can host with peace of mind.

Standard delivery includes dropping off your items in a neat, stacked pile at a mutually agreed-upon "drop zone" (like a garage or driveway). If you would like our team to handle the full setup and teardown of tables and chairs, we are happy to provide that service for an additional labor fee—just let us know when you book!

Absolutely. For larger tent installations, we often perform a site visit to ensure the ground is level, check for overhead obstructions, and confirm that our delivery trucks can access the area. We also request that *811 is contacted and all underground utilities are marked with flags before event setup.

To ensure a smooth setup, please ensure the area is clear of any debris, vehicles, or "pet waste" before our crew arrives. Pro Tip: We recommend that you do not mow your grass within 2–3 days of a tent setup; freshly cut grass can actually stain the white tent fabric when it is laid out for assembly!

As a locally owned business, we try to be as flexible as possible. Deposits are generally non-refundable as they hold that equipment specifically for you, preventing other customers from booking it. However, if you need to reschedule, we will do our best to apply your deposit toward a future date, subject to our inventory availability.

We understand that guest counts and needs can shift. You can typically make adjustments to your quantities up to 4 days before your event, provided the items are still available. We strive to be as flexible as possible to help your event run smoothly.

Our high-quality tents are designed to be weather-resistant and provide excellent shelter from sun and rain. During the planning process, we work with you to determine the best placement for drainage and stability. In the event of extreme or dangerous weather, our team will stay in close communication with you regarding safety protocols.

Yes, a deposit is required to officially reserve items for your date. This ensures that your specific tents, tables, and decor are taken out of our available inventory and dedicated solely to your event. The remaining balance is typically due by the delivery date.